SUPPORTING PROPERTY & FACILITY MANAGERS

From our inception some 35 years ago, we have worked hand in hand with global property management companies supporting the daily requirements of the facility managers and the client portfolios they represent. We understand the complexities of scheduled maintenance programs, safety and performance audits, emergency and routine work order delivery and resolution. Our team is well versed in the communication process and administrative follow up required of work order platforms such as RealSuites and 360 workplace. These facility and property managers know that as a vendor; Hines covers a multitude of maintenance disciplines and one dispatch call or email covers all of their facilities located throughout their respective province.

From remote and rural telecommunications, utility and energy sites to downtown headquarters Hines Facilities continues to meet the growing requirements of our clientele. For commercial property owners, retail management firms, REITS and directors of company operations we offer a robust work order app that provides the convenience of work order dispatch and real time notification from service technicians including resolution notes and pictures of completed work.

INTEGRATED FACILITY MAINTENANCE - WORK ORDER PLATFORM - Hines Facilities offers complete web based and app based work order platform that can be scaled to meet the needs of any size company  and business industries. Whether industrial condo complexes, government facilities, retail businesses and districts to commercial property owners we design and tailor maintenance programs and a  digital work order system that responds to all levels of dispatch from emergency; urgent to routine. This becomes the one call/one click solution for property managers and owners to rectify any maintenance issue in a timely and budget minded manner. Managers and owners will be able to track in real time icon formats the arrival, execution and resolution and then departure of the work order assigned.

Below is an example of our complete platform of easy to navigate tools that allow your management team to place work orders and allow for the  tracking of  invoicing status, account history, reports and messages from any smart device or computer.